Client Overview
- Client Name: City of Bridgeport
- Location: Bridgeport, TX
- Project Date: September 25 – October 10, 2024
Project Overview
We partnered with the City of Bridgeport to transform their Council Chambers into a modern, high-tech space equipped for today’s communication and accessibility needs. Their old system just wasn’t keeping up, and they needed a setup that could support seamless presentations, remote management, and—most importantly—live streaming for better public transparency and engagement.
Challenges & Goals
The existing AV setup was outdated and lacked the tools needed to conduct efficient, accessible meetings. The city wanted to:
- Improve the clarity and flow of communication during meetings.
- Make sessions more accessible to the public through live streaming.
- Equip council members with better individual tools for viewing and interacting with content.
- Ensure a reliable, easy-to-manage system that could grow with them over time.
Solutions & Implementation
We worked hand-in-hand with the Director of IT to design and install a smart, intuitive AV solution that made a real impact from day one.
Presentation & Display Technology:
We outfitted the space with a Barco Clickshare wireless presentation system that makes it easy to share content from any device—no cables, no complications. For crystal-clear visuals, we installed two 98” Sony displays for the audience and Planar monitors at each of the nine council member seats.
Audio Enhancements:
Every council member now has a push-to-talk microphone, ensuring conversations remain clear and orderly. Wireless microphones were added for participants away from the dais, giving the space flexibility without sacrificing sound quality.
System Control & Efficiency:
We powered the entire setup with a QSYS platform, allowing remote monitoring, updates, and centralized control. To help keep meetings efficient, we also installed synchronized countdown timers that help speakers stay on track and let the public know how much time they have.
Training & Collaboration:
We didn’t just install the gear and walk away—we trained the council and staff so they’d feel confident using the system from day one. The close collaboration with the city’s IT department ensured a smooth rollout and long-term success.
Results & Benefits
Improved Communication: Clear audio and high-resolution displays make every voice heard and every presentation easy to follow—whether you’re in the room or watching remotely.
Better Meeting Experience: Individual monitors for council members and large public-facing displays make meetings more engaging and accessible for everyone involved.
Reliability & Remote Management: The system is designed for long-term use with minimal downtime. With QSYS, the City can remotely monitor and update the system without needing to call in support.
Scalability & Future-Proofing: This setup is built to grow. With modern infrastructure in place, the City can continue adapting to future tech needs without major overhauls.
Client Feedback
"I’ve had great feedback from Council Members across the board, even those that are financially conservative or tech resistant. I think I shared this with your team, but I’ve never provided a reference for anyone… ever. I’ve been an IT Director for 35 years. So that should give you an idea of how pleased we are."
Conclusion
This modernization project was more than just an equipment upgrade—it was about building a better, more transparent, and more efficient way for the City of Bridgeport to serve its community. We're proud to have helped bring their vision to life and look forward to continuing our partnership in the future.
